About the role

Role overview

Join Mirantis’ European AI Infrastructure & Platform Operations team as a Senior AI Infrastructure & Platform Operations Engineer. You will be a technical leader responsible for operational excellence in complex production environments, leading incident response, and collaborating with engineering and operations partners.

Key missions / responsibilities

Lead investigation and resolution of complex incidents across infrastructure, networking, and platform layers.
Act as a senior escalation point during critical, service-impacting events.
Drive operational excellence: shape operational standards, reliability practices, and automation initiatives; help evolve AI-powered operational services.
Collaborate with engineering teams, hardware vendors, and datacenter personnel to resolve technical challenges.
Participate in major incident management and service restoration activities.
Conduct operational readiness reviews and evaluate emerging technologies to improve service delivery.
Mentor and support other engineers; provide technical leadership during investigations and improvements.

Requirements

Production Kubernetes operations experience.
7+ years in infrastructure operations, platform operations, SRE, network operations, cloud operations, datacenter operations, or related technical roles.
Proven ability to lead technical investigations and manage complex incidents.
Strong networking expertise (diagnosing performance, connectivity, and reliability issues).
Strong root cause analysis skills and ability to drive long-term operational improvements.
Solid understanding of observability, monitoring, and service reliability practices.
Expert-level Linux administration and troubleshooting.
Experience supporting large-scale production infrastructure and distributed systems.
Excellent communication, collaboration, and stakeholder management.

Nice-to-haves

NVIDIA GPU infrastructure / accelerated computing platforms.
InfiniBand networking and NVIDIA UFM.
AI infrastructure and/or HPC environments.
Platform Engineering and/or SRE experience.
Large-scale Kubernetes operations.
Infrastructure automation and Infrastructure-as-Code practices.
Observability tools: Grafana, Prometheus, ELK, OpenTelemetry.
Performance analysis/optimization for distributed infrastructure.
Prior technical leadership, mentoring, or team lead responsibilities.

About Mirantis

Mirantis is a technology company focused on enterprise cloud and infrastructure solutions. The role is within their European AI Infrastructure & Platform Operations team, supporting production AI and platform services through reliability and operational excellence.