About the role

Role Overview

As a Senior AI-Enabled DevOps Engineer at PointClickCare, you will design, build, and operate scalable cloud infrastructure and developer platforms that support both application and AI-driven workloads. You will partner with software and data teams to bring services and models into production, balancing delivery speed with high reliability and operational insight.

What You’ll Be Doing (Day to Day)

Design, implement, and operate cloud-native infrastructure for production workloads
Build and maintain CI/CD pipelines for applications and ML systems
Develop and manage Infrastructure as Code (IaC) for consistency, scalability, and repeatability
Improve deployment reliability using automation, testing, and rollout strategies
Support AI/ML workloads including model deployment, scaling, and monitoring
Integrate AI-assisted tools into DevOps workflows to improve:
- Alert quality and noise reduction
- Incident triage and root-cause analysis
- Capacity planning and performance optimization
Design and maintain observability using metrics, logs, and traces

Team & Collaboration

Part of the DevOps team, reporting to the DevOps Team Lead
Works closely with Software Engineering and IT teams

Work Location Expectations

Remote roles: may require travel for in-office events to Mississauga and/or Salt Lake City (e.g., onboarding, team events, semi-annual/annual meetings)
Hybrid roles: must reside within commuting distance and attend regular in-office events

About PointClickCare

PointClickCare is a health technology company focused on helping providers deliver safer, more connected care. It operates a cloud platform with a large long-term post-acute care dataset and an ecosystem of integrated partners, serving tens of thousands of provider organizations.