Senior Account Solution Engineer

Role Overview

Join Salesforce as a Senior Account Solution Engineer—the trusted technical voice in the sales cycle for small and medium-sized businesses (SMBs) in the UK & Ireland. You’ll lead technical discovery and solutioning, build strong customer relationships, and work closely with sales partners.

Responsibilities

• Lead technical discovery and solutioning throughout the sales cycle, helping SMB prospects achieve meaningful, measurable outcomes
• Build strong, lasting relationships with SMB customers and act as a go-to guide on their journey with Salesforce
• Collaborate with sales partners and the broader SE community, supporting a culture of knowledge-sharing and mutual support
• Communicate technical concepts clearly to varied stakeholders (e.g., from founders to CFOs)

Requirements

• Excellent communication skills with the ability to explain complex ideas to diverse audiences
• Adaptability in a fast-paced environment; comfortable with occasional travel across the UK & Ireland
• Passion for technology, especially staying current with AI and CRM trends
• Commercial awareness of the SMB landscape in the UK & Ireland
• Proven problem-solving track record, ideally with SMB experience
• Strong interpersonal skills and ability to build rapport with clients and colleagues
• Experience in solution engineering, presales, consulting, delivery, or training
• Familiarity with the UK & Ireland SMB market
• Degree or equivalent professional experience

Nice-to-Haves

• Experience specifically within the UK & Ireland SMB segment