Senior Account Manager

Role Overview

Join VideoAmp as a Senior Account Manager managing a dedicated book of post-sale client relationships in the independent agency space. You’ll drive performance, value, and retention while maintaining strong consultative partnerships with clients.

Key Responsibilities

• Manage a dedicated post-sale client portfolio for independent agencies.
• Monitor ongoing client performance, ensuring campaigns and insights are executed successfully and align with client goals.
• Build and maintain consultative relationships by deeply understanding VideoAmp product offerings.
• Collaborate with Sales, AdOps, and Product teams to ensure smooth execution and high client satisfaction.

Requirements

• 5+ years in Account Management or Client Services within AdTech, programmatic media, or digital advertising (agency or vendor side).
• Deep expertise in AdTech and Measurement.
• Comfortable working autonomously in a fast-paced, high-growth environment.
• Strong communication and problem-solving skills with a client-first mindset.
• Experience managing high-value clients and exceeding performance expectations.
• Use of account/performance tools such as Salesforce, ChurnZero, Zendesk, Pendo, or Jira.

Nice-to-haves

• Bachelor’s degree (preferred).
• Strong understanding of programmatic media buying and ad operations workflows; hands-on platform experience is a plus.
• Passion for the digital advertising industry and delivering measurable results.

Location

• Full remote (New York, US listed).