About the role

Role overview

Scrum Master for an omnichannel product team operating in a SAFe-based enterprise environment. You will stabilize an in-flight, high-velocity delivery setup by enabling effective agile execution, improving ceremony and backlog health, and removing impediments while maintaining delivery momentum and team well-being.

Responsibilities

Serve as the dedicated Scrum Master for the omnichannel delivery team
Facilitate Sprint Planning, Daily Standups, Reviews, and Retrospectives
Coach team members, Product Owners, and stakeholders on SAFe and agile best practices
Ensure a steady flow of groomed, ready backlog items (backlog readiness)
Partner with Product Owners to keep requirements clear and actionable and aligned to program goals
Identify, escalate, and remove impediments threatening sprint commitments or delivery outcomes
Provide transparency to leadership on progress, risks, and dependencies; share delivery health and team capacity with the Program Manager
Support release planning and PI planning, including cross-team dependency alignment across value streams
Coordinate stakeholders and maintain accountability to timelines and commitments in a constructive way

Requirements

5–10+ years of Scrum Master experience supporting enterprise-scale teams
Active Scrum Master certification
Proven experience in Scaled Agile Framework (SAFe) environments
Experience supporting large, mature teams with complex dependencies
Strong facilitation, communication, and conflict resolution skills
Ability to work confidently in fast-paced, high-expectation environments

Nice to have

SAFe Scrum Master (SSM), SAFe Agilist (SA), SAFe Practitioner (SP), or SAFe Release Train Engineer (RTE)
Experience with SAP or enterprise platform teams
Background in omnichannel, customer experience, or digital product initiatives

Logistics / eligibility

Remote role
Applicants must be able to work on a W2 basis (client requirement)
Rate: $55.00–$65.00/hr (W2 hourly pay range)

About Eliassen Group

Eliassen Group is a consulting and technology services firm that helps clients modernize and deliver enterprise solutions. The role described is for an Eliassen Group W2 consultant working on a client omnichannel product team within a large-scale SAFe enterprise agile transformation.

Scrum Master – Omnichannel

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