Scrum Master II

Role Overview

PhoenixTeam is seeking a Scrum Master II to facilitate Agile delivery for cross-functional teams working on federal government contracting initiatives, including IT modernization and mortgage technology. This is a 100% remote role supporting distributed teams in regulated, documentation-heavy environments.

Responsibilities

• Facilitate Scrum ceremonies: sprint planning, daily standups, sprint reviews, retrospectives, and backlog refinement.
• Coach team members and stakeholders on Agile values, Scrum practices, accountability, and continuous improvement.
• Partner with Product Owners to improve backlog readiness, story clarity, acceptance criteria quality, and prioritization discipline.
• Identify, remove, or escalate impediments impacting sprint goals, release timelines, productivity, or solution quality.
• Track delivery health using Agile metrics such as velocity, burndown, cycle time, sprint goal achievement, and capacity.
• Support distributed teams using tools such as Jira, Confluence, Azure DevOps (or similar).
• Coordinate dependencies, risks, blockers, and stakeholder expectations across business and technical workstreams.
• Drive continuous improvement aligned with federal contracting expectations.

Required Qualifications

• 4+ years experience as a Scrum Master / Agile delivery lead (or comparable), supporting software/platform teams.
• Experience facilitating Agile ceremonies and coaching cross-functional teams in Scrum.
• Experience supporting IT modernization, application delivery, systems integration, digital transformation, or technology implementations.
• Working knowledge of Jira, Confluence, Azure DevOps (or equivalents).
• Strong facilitation, communication, conflict resolution, and stakeholder management skills.
• Ability to organize work, track risks, and maintain momentum across remote teams.
• Experience operating in structured, accountable environments consistent with federal contracting.
• Bachelor’s degree in a related field, or equivalent professional experience.

Preferred Qualifications

• Agile certifications such as CSM, PSM I, SAFe Scrum Master, or similar.
• Experience with federal government contracts or regulated public-sector delivery.
• Familiarity with mortgage technology and lending/servicing/document workflows or compliance-sensitive processes.
• Exposure to DevSecOps, release planning, quality engineering, or scaled Agile environments.

What Success Looks Like (First 90 Days)

• Establish a consistent Scrum cadence improving focus, accountability, and sprint execution.
• Improve backlog readiness and sprint planning quality with the Product Owner and team leads.
• Build trust by resolving impediments early and providing practical coaching.