Scrum Master

Role Overview

Scrum Master (servant leader) driving daily incremental improvement for an assigned team following Agile practices. You will coach teams to measurable outcomes, support cross-functional delivery, and help operationalize an Agile process across multiple product development teams.

Responsibilities

• Coach and facilitate the Scrum process to drive measurable incremental improvements.
• Lead and coordinate scrum activities, including:
  • Daily stand-ups
  • Sprint planning and sprint demos
  • Sprint retrospectives (create action plans and hold teams accountable)
• Collaborate with Development leadership to:
  • Remove impediments for scrum teams
  • Maintain an overall Development and DevOps activity planner
• Partner with the Product Owner on:
  • Backlog readiness and sprint support
  • Technical project management activities (including traceability)
  • Source code control and test case management
• Support requirement specification by helping define Epics and User Stories for estimation and scheduling.
• Oversee “quality-assisted” testing within the sprint to ensure readiness for QA delivery.
• Define and maintain metric-based reporting to measure and improve team effectiveness.
• Coordinate with the Technical Lead to foster team skill growth, product knowledge, and bench strength.
• Formalize and ensure balanced workload distribution across team members.
• Work with HR on career development and performance-related matters.

Requirements

• Willingness to learn or prior knowledge of Agile software development and Scrum.
• Experience facilitating and coaching productive teams.
• Outcome-oriented, data-driven approach with ability to quantify results.
• High emotional intelligence (EQ) and continuous learning mindset.
• Ability to think in iterative improvement cycles (Plan/Do/Check/Adjust or OODA).
• Good communication, technical, and people skills to coach teams.
• Ability to create year-long or quarterly planning initiatives tied to measurable outcomes.

Qualifications

• 4-year degree or equivalent prior experience managing teams.
• Agile Scrum Master or Agile Coach certification is a plus (may be earned during onboarding/training).
• Demonstrable knowledge of Agile methodologies/frameworks such as Scrum, Kanban, XP (plus).
• Business or IT courses are a plus but not required.