Scrum Master

Role Overview

You will serve as a servant-leader Scrum Master for one or more cross-functional Agile teams, helping them deliver high-quality outcomes, improve flow, and continuously elevate their ways of working.

Responsibilities

• Facilitate Scrum ceremonies with rigor and purpose:
  • Sprint Planning, Daily Scrum, Sprint Review, Retrospective
  • Ensure ceremonies produce actionable outcomes and drive transparency
• Coach teams and stakeholders on Agile principles and practices, including:
  • Shared working agreements
  • Definition of Ready/Done
  • INVEST-quality user stories
• Remove impediments and optimize flow across teams/platforms; escalate risks and dependencies early and drive resolution paths
• Use Agile tooling and data (e.g., Jira) to:
  • Maintain accurate backlogs/boards
  • Capture sprint data
  • Report delivery metrics to inform commitments and continuous improvement
• Partner with Product Owners to sustain a backlog refined at least one sprint ahead and clarify acceptance criteria and readiness
• Align delivery to program governance by collaborating with Program Managers and technical/partner teams to support PI objectives, release planning, and cross-team synchronization
• Drive continuous improvement through data-informed retrospectives that increase quality, predictability, and stakeholder value
• Support SDLC/compliance governance, including transparent status and decision logs

Requirements

• Bachelor’s degree in a business-related field, or equivalent education/experience
• Proven servant leadership, facilitation, conflict resolution, continual improvement, and increasing transparency
• Knowledge of Agile patterns/techniques (e.g., burndown, retrospective formats, handling bugs)
• Facility with Agile tools, especially Jira, for user story capture and progress tracking
• Strong communication and mentoring skills
• Ability to use and present data to tell a story to the team and leadership

Preferred Qualifications

• 3–5+ years as a Scrum Master (or Agile Delivery Lead) supporting cross-functional software/product teams
• Expertise coaching teams/stakeholders; Scrum and Agile practice proficiency
• Strong Jira and delivery metrics knowledge; backlog management and data-driven improvement
• Recognized Agile certification such as PSM I/II, CSM, or SAFe SM (SSM)
• Experience with SAFe or scaling frameworks (Scrum@Scale, LeSS)
• Exposure to enterprise SDLC governance and integrating Jira data into program reporting
• Additional certifications (e.g., PSM II/III, SAFe SM, SPOC) and experience coaching multiple teams
• Background in regulated/financial services environments

Compensation

Estimated salary range: $95,000 – $120,000 annually (actual pay depends on factors including qualifications, experience, and geography/work location).