Salesforce Scrum Master

Role Overview

Salesforce Scrum Master (FTE) supporting delivery teams in 100% remote work from Minneapolis, MN. You will facilitate Scrum ceremonies, enable the team to execute during active sprints, and drive continuous improvement using delivery metrics and retrospectives.

Responsibilities

• Ceremony Facilitation
  • Facilitate Scrum ceremonies: sprint planning, daily standups, sprint reviews, retrospectives
  • Ensure ceremonies are time-boxed and produce actionable outcomes
  • Maintain sprint cadence and team rhythm across the delivery lifecycle
• Team Enablement
  • Shield the team from unplanned scope and external interruptions during active sprints
  • Identify, track, and escalate impediments not solvable at the team level
  • Coach team members on Agile principles and Scrum practices
  • Support the Product Owner with backlog refinement and story readiness (without owning backlog prioritization)
• Agile Metrics & Transparency
  • Maintain sprint boards, velocity tracking, and burndown charts in Jira
  • Provide sprint health reporting to the Program Manager
  • Communicate sprint status to the PM (Scrum Master does not independently manage client-facing status reporting)
• Continuous Improvement
  • Lead retrospectives using a structured format and ensure action items are tracked and addressed
  • Drive team maturity in Agile practices over the engagement
  • Recommend process adjustments based on sprint data and team feedback

Qualifications

• 2+ years managing medium to large-scale business-side projects
• Scrum Master certification or equivalent experience
• Experience with Agile and Waterfall project management methodologies
• Ability to influence stakeholders and collaborate to determine acceptable solutions
• Strong facilitation skills for diverse, distributed teams
• Analytical and conceptual thinking; ability to create detailed reports and presentations
• Competency in Microsoft tools (Word, Excel, Visio, Project, Outlook, SharePoint)
• Excellent planning, organization, and time management

Nice to Have

• Salesforce experience
• Healthcare experience

Location & Work Model

• Minneapolis, MN
• 100% Remote

Compensation & Benefits

• $62,000–$85,000 annually (or hourly equivalent)
• Benefits include healthcare, disability and life insurance, health and flexible spending accounts, utilization bonus, 401(k) match, flexible time off, parental leave (salaried), and flexible work arrangements (eligibility required).