Salesforce QA Engineer

Role: Salesforce QA Engineer

Join SS&C’s Business Applications team, responsible for designing, supporting, and continuously improving enterprise platforms that power core business processes (including Salesforce).

Responsibilities

• Design, execute, and maintain test plans, test cases, and test scripts for Salesforce features, enhancements, and integrations
• Perform functional and regression testing across Salesforce and connected systems (e.g., billing, document generation, integrations)
• Validate end-to-end business processes across multiple systems, including Salesforce, CPQ, Zuora, and DocuSign
• Collaborate with Business Analysts and Product Owners to ensure requirements are clear and testable
• Identify, log, and track defects, partner with developers on fixes, and perform retesting
• Support release management and deployment validation in sandbox and production
• Build and maintain automated test coverage where appropriate
• Improve QA processes, documentation, and testing standards
• Participate in Agile ceremonies (backlog grooming, sprint planning, demos, retrospectives)

Requirements

• 3+ years of QA/testing experience with Salesforce
• Strong understanding of Salesforce functionality, including CPQ
• Experience testing integrations and end-to-end business processes
• Familiarity with Agile/Scrum environments
• Experience with defect tracking and test management tools
• Ability to translate business requirements into thorough test coverage
• Strong attention to detail and communication skills

Nice-to-haves / Additional Experience

• Experience with Zuora and DocuSign
• Experience with test automation tools
• Knowledge of Salesforce data structures

Location / Work Model

Hybrid/Remote options based in New York, North Carolina, Georgia, Florida, or Connecticut (United States).