Salesforce QA Engineer

Salesforce QA Engineer

Location: Florida, United States (Hybrid/Remote; locations also listed as New York, North Carolina, Georgia, Florida, Connecticut)

Role Overview

The Business Applications team designs, supports, and continuously improves enterprise platforms that power core business processes. You will work with product owners, developers, administrators, and other QA engineers in an agile environment to deliver secure, reliable Salesforce-based solutions.

Responsibilities

• Design, execute, and maintain test plans, test cases, and test scripts for Salesforce features, enhancements, and integrations
• Perform functional and regression testing across Salesforce and connected systems (e.g., billing, document generation, integrations)
• Validate end-to-end business processes across multiple systems (e.g., Salesforce, CPQ, Zuora, DocuSign)
• Collaborate with Business Analysts and Product Owners to ensure requirements are clear, testable, and complete
• Identify, log, and track defects, partner with developers on resolution, and perform retesting
• Support release management and deployment validation in sandbox and production
• Build and maintain automated test coverage where appropriate
• Improve QA processes, documentation, and testing standards
• Participate in sprint ceremonies (backlog grooming, sprint planning, demos, retrospectives)

Requirements

• 3+ years of QA/testing experience with Salesforce
• Strong understanding of Salesforce functionality, including Salesforce CPQ
• Experience testing integrations and end-to-end business processes
• Familiarity with Agile/Scrum environments
• Experience with defect tracking and test management tools
• Ability to translate business requirements into thorough test coverage
• Strong attention to detail and communication skills

Nice-to-Haves (from posting)

• Experience with Zuora and DocuSign
• Experience with test automation tools
• Knowledge of Salesforce data structures