About the role

Role Overview

Join Soracom as a Sales Operations Manager to support and scale the US and Europe/UK sales organizations. You’ll build the systems, data infrastructure, and processes that help regional teams grow, improve pipeline quality, and deliver clear forecasting insights.

Key Missions

Salesforce ownership: Maintain and optimize Salesforce for US and Europe/UK sales teams, including data quality and compliance.
Dashboards & forecasting: Build regional dashboards and consolidated forecast reporting for exec-ready visibility into sales performance.
Continuous improvement (Kaizen): Apply a kaizen approach to improve sales processes across US and Europe/UK; identify friction points and implement structured improvement cycles.
Workflow standardization & coordination: Standardize sales workflows and drive coordination across time zones with an async-first mindset.

Requirements

Autonomy, drive, and a positive, enthusiastic attitude.
Strong attention to detail and analytical mindset; translate multi-region pipeline/performance data into actionable leadership insights.
Proven experience applying kaizen/continuous improvement to sales or business processes.
Hands-on Salesforce administration experience, including multi-currency and multi-territory configuration.
Ability to work effectively from home with a focused quiet workspace.
Excellent organizational and time-management skills.
Fluent English with excellent writing skills.
Comfortable with async-first collaboration in Slack across US and European time zones.
Experience supporting or managing sales operations across multiple regions (ideally US + EMEA/UK).

Nice-to-haves

BI tools experience: Looker or Superset.
Comfort using and exploring emerging AI tools to improve efficiency.
Basic IT familiarity (servers/networking) and AWS exposure.
Salesforce Admin Certification.
Spanish language skills.
Experience working in WFH setups.

Location / Work Style

Full remote; must be legally eligible to work in the United States.

About Soracom

Soracom is a company operating in the fast-moving IoT (Internet of Things) market. It supports connected device ecosystems and provides solutions that help teams scale their sales operations and grow globally.

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