Sales Operations Manager - Remote

Role Overview

Sales Operations Manager (Remote) is a critical role in PMI’s high-performing sales team. You will coordinate multiple commercial activities for account teams to speed execution of Account Sales Initiatives and support year-over-year growth in operating profits and revenues.

Responsibilities (Day to Day)

• Coordinate reset planning and logistics for assigned accounts.
• Manage POG planning and execution across the PMI U.S. portfolio (including using POG software).
• Coordinate retail-facing activities such as monthly chain pricing communication and execution across multiple states.
• Coordinate pricing surveys and validate Day 1 price execution across all stores in an account with the field sales team.
• Complete retailer-required processes/forms to enable new item setup, signage ordering, and other retailer-specific platforms.
• Validate and ensure retailer payments submission based on performance (e.g., promotion payments, position payments, digital loyalty, space/merchandising agreements).
• Maintain accuracy of account ship lists to support distribution of pricing, equipment, and signage.
• Collaborate with retail teams to ensure coverage supporting account team initiatives.
• Serve as point person to deliver insights and reporting to support account sales initiatives, working with corporate resource teams.
• Provide metric reporting such as vacancy coverage, call coverage, and chain outlet count as needed.

Requirements

• Bachelor’s degree (BA/BBA/BS) or equivalent relevant experience.
• Minimum 3 years experience in Account Management and/or wholesaler management.
• Demonstrated ability to communicate effectively in written and verbal form.
• Mandatory skills in presentation development and delivery.
• Strong analytical skills.
• Proficient in Spaceman/JDA.
• Strong proficiency with resources/tools including Microsoft Outlook, PowerPoint, Excel, Word and MSA data / CRM (MAFs, store lists, trade programs, campaigns, customer contact info, authorized items) plus Syndicated data.
• Ability to prioritize and manage multiple accounts.
• Legally authorized to work in the U.S.

Nice to Have / Additional Context

• Works within PMI’s Smart Work hybrid model (flexibility emphasized).