Sales Consultant, Hospital Solutions (Upstate NY)

Role Overview

Sales Consultant, Hospital Solutions is responsible for supporting sales growth and increasing customer engagement within an assigned sales territory. The role manages new and existing accounts, provides product and clinical support, and identifies opportunities to expand utilization across the company’s full hospital product portfolio.

Responsibilities

• Manage all accounts in the assigned territory and represent the full product portfolio for assigned modalities (In Center and Hospital).
• Identify and close new business opportunities, develop solutions, and provide implementation support across customer types.
• Drive expansion and renewals, secure wallet share, and demonstrate problem-solving to customers.
• Perform regular face-to-face customer calls and maintain strong customer relationships.
• Coordinate with internal supporting roles to meet customer needs and expectations.
• Use FME sales tools daily to manage prospects, accounts, opportunities, pipeline, and forecast accurately.
• Maintain accurate customer contract management, including pricing adjustments and system updates.
• Analyze market trends, threats, and opportunities using sales data and customer feedback; develop strategic plans to improve performance and market share.
• Support field activities including equipment evaluations, in-services, technical demonstrations, and training.
• Monitor and manage customer market share, manage appointments, and capture sales campaign data.
• Build and maintain technical and clinical proficiency across assigned modalities.
• Attend local, regional, and national events, meetings, and training to enhance product and market knowledge.
• Complete administrative duties (e.g., expense reports) and operate within the operating expense budget.

Requirements

• Ability to cover a territory and conduct frequent customer-facing activities (including face-to-face calls).
• Strong competency in using company sales tools for forecasting and pipeline management.
• Understand and execute contract/pricing updates and maintain accurate account records.

Nice-to-haves

• Experience delivering clinical/technical support (e.g., in-services, demonstrations, training) to hospital customers.
• Demonstrated ability to use sales data and customer feedback to create strategic plans for market share growth.