SAFe Agile Coach

Role Overview

SAFe/Enterprise Agile Coach to drive Agile transformation across the organization. You will coach teams and leaders, embed Lean-Agile and DevOps practices, and improve delivery performance and Agile maturity while fostering continuous improvement and psychological safety.

Responsibilities

Agile Transformation & Coaching

• Serve as a change agent to influence mindset and behaviors across teams and leadership.
• Design and execute an enterprise Agile adoption strategy (introduction, scaling, continuous improvement).
• Coach Scrum Masters, Product Owners, teams, and leaders through Agile maturity journeys.
• Partner with Program Agile Coaches and stakeholders to align across teams and portfolios.
• Provide hands-on mentoring and guidance to build Agile capability and independence.

Engineering & Delivery Excellence

• Coach and reinforce modern engineering practices:
  • TDD, BDD, XP, pair programming
  • CI/CD pipelines and automated testing
  • Secure coding practices
• Promote DevOps principles (continuous integration, continuous deployment, shift-left QA).
• Identify delivery gaps and drive adoption of software development and QA best practices.

Agile Implementation & Process Improvement

• Assess and improve delivery processes by implementing Agile frameworks (Scrum, Kanban, and hybrid models).
• Facilitate user story creation with SMEs and ensure alignment with Agile best practices.
• Improve transparency, predictability, collaboration, and flow.
• Lead continuous improvement initiatives across teams and enterprise value streams.

Training, Enablement & Communication

• Develop and deliver training, workshops, and presentations for Agile education and enablement.
• Provide Agile thought leadership and practical guidance across organizational levels.
• Produce clear written communications to support transformation and stakeholder alignment.

Culture, Leadership & Change Enablement

• Build a culture of agility, continuous improvement, quality, and psychological safety.
• Encourage experimentation, feedback, and cross-functional collaboration.
• Use coaching techniques to build trust, resolve delivery challenges, and support team autonomy.
• Address resistance and reinforce Agile value.

Metrics & Performance Improvement

• Promote and track Agile metrics to measure adoption and effectiveness.
• Use data-driven insights to improve delivery performance and team maturity.

Requirements

• Bachelor’s degree in Business, Computer Science, IT, or related field (or equivalent experience).
• 5+ years of Agile coaching experience, including enterprise/large-scale Agile transformation.
• 5+ years of software development or technical delivery experience.
• Deep expertise in Scrum and Kanban.
• Strong experience with Agile tools (e.g., Jira).
• Proven ability to coach both technical and non-technical stakeholders.
• Strong facilitation, communication, and leadership skills.
• Experience promoting DevOps and Agile engineering excellence.
• Demonstrated ability to build trust, psychological safety, and team collaboration.

Preferred Qualifications

• Agile coaching certification (e.g., Certified Agile Coach, ICAgile, SPC, or similar).
• Experience with enterprise Agile transformations.
• Experience with SAFe or scaled Agile environments.