Revenue Strategist Manager (Renewals)

About the role

Join GitLab as a Renewals Strategy Manager, where you'll play a crucial role in improving customer retention and growth. You'll analyze complex data, drive global renewal forecasting, and develop renewal health scoring models. Collaborating with various teams, you'll enhance systems and automation, and champion a data-driven culture within the Renewals organization. Key missions: Revamp and refine global renewal forecasting processes, lead the SFDC Renewals transformation initiative, and build and maintain renewal health scoring models.. Drive the global renewal forecasting process, improving accuracy by integrating customer health insights and predictive analytics.. Identify, design, and implement process improvements and automation that enhance data quality, reduce manual effort, and increase operational efficiency. Profile: - Hands-on experience with business intelligence tools such as Tableau, Sisense, Snowflake, Looker, or similar platforms as well as AI Tools such as Glean & Claude - Strong quantitative analysis skills using SQL and Excel or Google Sheets for data modeling, trend analysis, and performance tracking - Proficiency in SaaS, Self-Managed and Consumption renewal forecasting, pipeline analysis, and business analytics, including translating data into clear business recommendations - Effective communication skills with the ability to present complex analysis to senior leadership in a clear, actionable way - Background driving strategic projects that improved renewal, retention, and expansion outcomes in a recurring revenue or SaaS environment - Extensive experience in the renewals sales end to end processes, customer success, revenue operations, and strategy and analytics roles where you have supported go-to-market teams - Ability to influence without direct authority, manage cross-functional projects, and build collaborative relationships across teams and regions, with openness to candidates who bring transferable skills from adjacent domains - Advanced Salesforce skills, including building complex reports, dashboards, custom report types, and calculated fields