Renewals Manager

About the role

Join Bluesight as a Renewals Manager, where you'll focus on securing contract renewals, negotiating terms, and minimizing revenue churn. You'll manage a customer base worth $30M to $40M in total recurring revenue and work closely with internal teams to ensure customer success. This fully remote position offers unlimited vacation, comprehensive insurance, and a 401K program with company match. Key missions: Manage the renewal lifecycle for customer accounts, including quoting, internal approvals, negotiation, and contracting.. Achieve and exceed established dollar and unit retention targets, and upsell/cross-sell expansion opportunities.. Foster relationships with clients, understand their unique business goals and needs, and lead quarterly account review sessions. Profile: - Experience with Salesforce preferred - Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment - Exceptionally strong communication skills. You must possess the ability to communicate well both internally and externally - Excellent organizational and problem-solving skills, detail-oriented, self-motivated, resourceful, and reliable - Experience in SaaS industry required, Healthcare SaaS experience preferred - Ability to quickly establish rapport and build relationships - A minimum of 5 years of account management and renewal experience, including forecasting, contract proposal/pricing creation, negotiation, and contract execution - Ability to read situations and people and react accordingly - Proven ability to meet deadlines and deliver results in a timely manner - Demonstration of a client service focus to all interactions