Reliability Monitoring Engineer

Role Overview

Design, build, and maintain observability and reliability monitoring solutions for cloud-native systems. Turn operational telemetry (metrics, logs, traces) into actionable insights to improve system reliability, performance, and incident response.

Responsibilities

• Own the development and operation of observability platforms and workflows.
• Design, implement, and maintain observability across metrics, logging, tracing, dashboards, and alerting.
• Build and run scalable telemetry collection pipelines and monitoring infrastructure.
• Configure and optimize monitoring platforms such as Prometheus and Grafana, plus at least one commercial observability stack.
• Implement distributed tracing, structured logging, and OpenTelemetry-based solutions.
• Manage high-volume/high-cardinality metrics and log environments while maintaining performance and scalability.
• Create and maintain dashboards, alerts, and reporting for engineering teams.
• Support SRE practices using SLOs, SLIs, and error budgets.
• Integrate observability with CI/CD, incident management tools, and operational workflows.
• Analyze monitoring data to identify trends, improve performance, and reduce infrastructure costs.
• Collaborate with engineering and business stakeholders to translate telemetry into operational outcomes.

Requirements

• 5+ years of experience in SRE, platform engineering, reliability engineering, or observability roles.
• Hands-on experience with Prometheus and Grafana, and a commercial observability platform (e.g., Datadog, New Relic, Splunk).
• Strong understanding of OpenTelemetry, distributed tracing, telemetry pipelines, and structured logging.
• Proficiency in a programming language such as Go, Python, or Java.
• Experience managing high-throughput metrics and log processing systems.
• Solid knowledge of SRE principles including SLOs/SLIs and error budgets.
• Experience integrating observability with CI/CD and incident response processes.
• Strong Linux, networking, and container fundamentals.
• Excellent troubleshooting, analytical, communication, and collaboration skills.

Nice to Have

• Experience with observability components such as Thanos, Mimir, Cortex, Loki, or Tempo.