Rapid User Researcher

Role Overview

The Rapid User Researcher (Rolling UXR) will deliver fast, high-signal research to improve Notion product experiences across Product, Design, and Engineering (EPD)—including AI-powered workflows such as Notion custom agents and chat.

What You'll Achieve

• End-to-end tactical research: Scope, design, and execute quick-turn studies across the product lifecycle with clear recommendations that drive decisions.
• Rolling usability testing: Plan and moderate rapid usability tests on prototypes and in-product flows; identify friction, comprehension gaps, and failure points; recommend fixes and help prototype them (including with AI).
• Concept testing: Evaluate early ideas (storyboards, low/high-fidelity prototypes, new information architecture) to understand desirability, comprehension, and expected workflows before heavy build investment.
• Research pipeline ownership: Maintain an always-on research motion by managing intake/prioritization, study cadence, participant recruitment, and consistent output formats.
• Communication & recommendations: Deliver crisp, actionable readouts (e.g., severity, confidence, recommended next steps) via async write-ups, clips, or working sessions.
• Business-minded impact: Tie findings to outcomes (why issues matter, what to change, what to watch) and follow through with teams to ensure improvements land.

Skills You'll Need

• Research craft: Independently run usability and/or concept tests end-to-end (scoping → protocol → moderation → synthesis → readout) with tight scope and appropriate rigor.
• AI fluency: Hands-on curiosity with AI products; translate abstract concepts (trust, usefulness, tone, safety, clarity) into observable behaviors and research questions.
• Pragmatism + speed: Prioritize effectively in fast-moving environments, work through ambiguity, and deliver quality quickly with transparent limitations.
• Systems thinking: Quickly understand complex product ecosystems to focus studies on what matters most.

Work Location / Schedule

• Role can be based in San Francisco or New York City.
• In-office Anchor Days: Mondays, Tuesdays, and Thursdays. Expect to work alongside teams on those days.