About the role

Role Overview

As a Quality Engineer (QA Engineer) at Quavo, you’ll ensure the quality, reliability, and performance of products across the full development lifecycle. You’ll test beyond acceptance criteria by thinking like an end user, finding issues early (including during requirements), and improving how the team plans and delivers software.

Responsibilities

Develop and execute test plans that exceed defined Acceptance Criteria
Ensure quality across functionality, reliability, performance, and UX
Actively participate in Agile ceremonies (e.g., daily standups, refinement, retrospectives)
Generate creative, end-user-focused test ideas
Test throughout the lifecycle (including requirements-stage bug discovery)
Maintain quality and industry regulatory compliance
Monitor and report project status to support release readiness
Continuously improve testing efficiency and software quality
Contribute to Confluence to build shared team knowledge
Investigate customer complaints and product issues
Partner across teams (Product, Infrastructure, Onboarding, Services, Client Experience) to drive quality
Become a Subject Matter Expert on Quavo products to support releases and guide clients

Requirements

Bachelor’s degree in computer science/related field, or equivalent experience with a strong track record
Quality/Testing certification
Strong organizational skills and technical aptitude (learn quickly, self-driven problem solving)
Meticulous attention to detail
Ability to work well in a fast-paced, deadline-driven team environment
Excellent written and verbal communication skills; able to ask questions confidently

Preferred Qualifications

Experience with test automation, scripting, and software development
Fintech industry experience
Experience with Confluence, SharePoint, PEGA, and Jira

Notes

This role is not sponsorship eligible; applicants must be legally authorized to work in the United States without visa sponsorship.

About Quavo Fraud & Disputes

Quavo is a fraud and disputes management technology company focused on end-to-end, cloud-based Disputes as a Service for financial services organizations. It helps clients issue and manage disputes while using advanced technology and AI to improve industry standards for fraud and disputes management.

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