Qualitative Researcher, Employee Listening

Role Overview

Netflix is seeking a Qualitative Researcher for the Employee Listening team within Talent, Data, Analytics & Insights. The role will design and lead qualitative research to add depth and context to the team’s survey program and quantitative sentiment data.

Responsibilities

• Design and execute qualitative research studies (focus groups, 1:1 interviews, ethnographic observation, content/thematic analysis) to explore employee experience and talent strategy topics.
• Partner with the Employee Listening team to determine where qualitative methods should complement or extend survey/quantitative data.
• Build a scalable qualitative research approach suitable for a large, matrixed, globally distributed organization.
• Synthesize findings into clear, actionable insights for HR and business leaders.
• Collaborate with the Talent Data, Analytics & Insights team on mixed-methods deep dives combining qualitative and quantitative sentiment data.
• Ensure research practices are culturally sensitive and effective across diverse global employee populations.
• Coordinate with Talent stakeholders (e.g., Talent Management, Talent Acquisition, Compensation) to define the most important research questions.
• Maintain rigor in study design, execution, and analysis while balancing speed and business needs.

Requirements

• 5+ years of experience in qualitative research, ethnography, or related methods (ideally in people analytics, employee listening, or UX/market research).
• Strong grounding in qualitative research methods, including:
  • Interview protocol design
  • Focus group moderation
  • Thematic/content analysis
  • Grounded theory and coding frameworks
• Demonstrated ability to translate qualitative insights into decisions.
• Experience designing research that is culturally informed for global, diverse populations.
• Comfortable partnering with quantitative researchers/analysts to build mixed-methods narratives.

Nice-to-haves

• Not specified in the posting.