QA Engineer & Product Support Expert (Contract)

Compensation: $30–$42/hour ($42/hr listed in title) Location: Remote (United States)

Responsibilities

Provide responsive product support and triage technical issues for advanced AI platforms.
Design, execute, and document QA test cases to ensure high-quality releases.
Source, monitor, and analyze user feedback from X.com and Reddit, and share actionable insights.
Participate in operational workflows to support smooth product delivery.
Contribute to technical build efforts by coding independently with TypeScript.
Collaborate with cross-functional teams to diagnose bugs and improve product features.
Stay current on AI video generator trends and incorporate user feedback into QA processes.

Advanced TypeScript proficiency with ability to code independently.
Portfolio of self-built projects (required).
Bachelor’s degree in Software Engineering or equivalent experience.
Experience supporting, testing, or building AI video generator technologies.
Strong analytical, troubleshooting, and communication skills.
Experience with customer support, QA, and operational workflows.
Ability to work effectively in a fast-paced, evolving technical environment.