About the role

Role Overview

Super.com is hiring a QA Engineer II to validate that applications meet design specifications and requirements. You’ll work in Agile teams to develop and execute test strategies and scenarios, provide manual QA guidance across product areas, and help drive operational quality metrics.

Responsibilities

Build and maintain a manual test library using existing test infrastructure and product documentation
Develop, extend, and maintain test automation and QA tooling
Integrate AI-based tools/processes to improve both manual and automated testing outcomes
Own product pipeline health and rapidly identify/blocking issues to resolution
Document MATs (manual test artifacts), QA tooling, and quality engineering processes

Product Quality (Facilitating)

Verify new features meet acceptance criteria and design specifications
Ensure features are robust for edge cases and work well with existing functionality
Identify opportunities to replace manual QA with automated coverage
Partner with teams to create tools that speed up tasks and improve coverage
Monitor quality metrics to drive continuous improvement

Owning User-Reported Issues

Triage user-reported issues and feedback (internal and customers)
Identify actionable issues and drive them to remediation

Owning Product Bug Triage

Ensure bugs have clear reproduction steps and acceptance criteria
Confirm an E2E test after developers fix issues
Own and groom the bug backlog
Prioritize based on impact, severity, and frequency (with PMs/TLs)
Maintain a bug stack ranking, ensure tickets are ready (repro + acceptance criteria)
Ensure bugs are acted on in line with Bug SLA and that each ticket has an assigned Risk Value

Requirements (Mandatory Qualifications)

Strong written and verbal communication
Demonstrable experience using AI-based tools for quality engineering
Strong manual testing skills with exceptional attention to detail
Solid test design and test planning skills
High ownership mindset; ability to work independently and drive quality in assigned areas
Experience working in an Agile team
Familiarity with product lifecycle and where QA fits
Experience designing, maintaining, and writing automated front-end test cases
Ability to collaborate with developers, PMs, and designers

Nice-to-Haves

Not specified in the posting.

About Super.com

Super.com is a fast-growing technology company focused on maximizing customers’ and employees’ lives through its products and culture. It emphasizes learning, career progression, and meaningful impact in a high-velocity environment.

QA Engineer 2

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