Program Manager (Software Quality Safety Operations)

Role Overview

Waymo is seeking a Program Manager for the Software Quality Operations (SWQOps) team. You’ll manage complex technical operations programs that support the safety, reliability, and quality of the Waymo Driver, driving execution across the machine learning lifecycle.

Responsibilities

• Drive program outcomes across multiple functions, with ownership of long-term forecasting and resource planning.
• Stand up new workflows and scale existing workflows to support new market expansions.
• Translate complex operational needs into scaled, reliable operations.
• Provide clear program status, risks, and current priorities to stakeholders.
• Drive tradeoff decisions across functions.

Requirements

• Proven experience managing complex technical operations programs, including:
  • Structuring project plans
  • Identifying dependencies
  • Driving execution using Agile (e.g., Scrum)
• Experience supporting the full machine learning development lifecycle, including:
  • Data preparation
  • Training
  • Validation
  • Deployment
  • Continuous monitoring
• 7+ years of experience, including 5+ years leading teams.
• Collaboration experience across technical partners (e.g., Product, Engineering, Data Science, Systems Engineering).
• Ability to thrive in a high-ambiguity, dynamic environment.
• Bachelor’s degree in a technical or business discipline.

Nice to Haves

• Graduate degree (MBA or related operations experience)
• Experience in the autonomous vehicle (A/V) space
• Lean / Six Sigma process improvement experience
• Experience working with offshore teams / multiple operations hubs