Product Success Associate

About the role

Join Jigsaw, a fast-growing startup on a mission to transform the way professional services and financial institutions work. As a Product Success Associate, you'll be the frontline hero, solving problems for our users and collaborating with internal teams. This remote, US-based role offers the opportunity to gain exposure to customer-facing work and technical product development, making it an ideal steppingstone for future career growth. Key missions: Handling high-volume customer interactions, troubleshooting issues, and solving real-world problems.. Working on product initiatives, providing feedback on product development, and contributing to feature launches.. Being the glue between Product and Business Development, ensuring alignment between customer needs and platform evolution.