Product Specialist (Europe, French/Spanish/Portuguese Speaker)

About the role

Join PriceLabs as a Product Specialist, where you'll be the first point of contact for our customers and have a real impact on their success. This role offers the opportunity to move into non-technical roles in different departments and is open to individuals residing in Europe with a work permit. Key missions: Assumer la responsabilité des problèmes signalés par les clients et veiller à leur résolution.. Effectuer des démonstrations de produits et fournir des solutions aux questions des clients.. Rechercher, diagnostiquer, résoudre et identifier des solutions pour résoudre les problèmes des clients. Profile: - If you're looking to work in the B2B SaaS space, this is an opportunity for you to kickstart your career - Math score of 85% and above in your 10th grade - Strong analytical background - our product is very math and numbers-heavy! - Solid verbal, written, presentation, and interpersonal communication skills - Empathy, and patience - Experience working with Zohodesk or other support/service software - Experience with Databases (including SQL queries), Microsoft Excel, PowerPoint - Previous experience at a start-up or in a customer support role - Curiosity and a problem-solving mindset - You should have a maximum of two years of experience in any relevant role or field