Product Owner

Role overview

Senior Product Owner – Provider Platforms & AI-Driven Product Delivery at VySystems. You will lead next-generation digital product initiatives in the healthcare provider domain, partnering with Engineering, Architecture, Operations, Data, and Business stakeholders to deliver scalable, event-driven, observable, and AI-enabled provider platforms.

Responsibilities

• Provider domain leadership
  • Own product vision, roadmap, backlog, prioritization, and execution for provider-centric workflows and platforms.
  • Modernize provider lifecycle capabilities, including:
    • Provider onboarding
    • Credentialing & recredentialing
    • Provider data management
    • Contracting & fee schedules
    • Network creation and hierarchy management
    • TIN/NPI relationships
    • Affiliation and participation management
    • Directory accuracy and compliance
    • Claims integration and adjudication touchpoints
    • Member-provider interaction workflows
• Product strategy & delivery
  • Translate complex business processes into engineering outcomes.
  • Define product operating models using agile delivery/value stream principles.
  • Create user stories, acceptance criteria, process flows, and product specifications.
  • Prioritize via business value, operational impact, risk reduction, and customer experience.
  • Drive continuous improvement using product analytics, operational metrics, and user feedback.
• AI-driven product engineering
  • Use AI tools for ideation, wireframing, workflow diagramming, product documentation, story generation, rapid prototyping, and process simulation.
  • Promote AI-native delivery practices across teams.
• Provider data & platform expertise
  • Apply knowledge of provider data models and relationships (e.g., NPI/TIN structures, parent-child hierarchies, contract entities, locations/specialties, network participation, affiliation structures, roster ingestion/validation, data lineage/provenance).
  • Collaborate with engineering/architecture on APIs/schema contracts, event-driven integrations, cloud events, and data observability/traceability (OTEL concepts).
• Cross-functional collaboration
  • Facilitate alignment across Engineering, Architects, Provider Operations, Claims, Network Management, Compliance, Analytics/Reporting.
  • Lead stakeholder workshops, backlog grooming, sprint planning, and product demos.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field.
• 8+ years in Product Ownership/Product Management/Business Architecture/Provider Operations technology.
• Extensive experience in healthcare payer/provider ecosystems.
• Strong expertise in:
  • Provider data management
  • Provider contracting
  • Network creation and optimization
  • Claims and member workflows
  • Credentialing operations
• Understanding of Agile and modern product operating models.

Nice-to-haves

• Not specified in the provided excerpt.