Product Owner (Remote - United States)

Type: Contract
Experience: 3–5 years

Responsibilities

Translate features into user stories and manage their ranking/prioritization in the team backlog based on stakeholder needs.
Conduct final testing and acceptance of user stories supporting delivered features.
Collaborate across multiple Scrum teams and with product owners/managers to implement shared/common services and ensure consistency for reuse and maintainability.
Communicate stakeholder requirements so delivery meets contractual requirements and acceptance criteria (quality and performance).
Work with the business to understand, rank, and prioritize business needs; plan releases that deliver business value to end users.
Drive solution concept development and maintain a solution vision, roadmap, and backlog throughout the project lifecycle.
Act as Product Management proxy and decision point for stakeholders.
Review and accept/reject results during sprints and in sprint reviews.
Attend sprint ceremonies and be available during sprints for clarifications and acceptance.
Create and/or contribute to the project release plan; present work from team backlog during sprint planning.
Negotiate sprint goals with the team.

Leading SAFe (SA) certification.
SAFe PM/PO certification or alternatives: CSPO/PSPO or Pragmatic Marketing (preferred).
Technical proficiency with software fundamentals, especially platforms, shared services, and modernization strategies focused on integration and implementation.
Healthcare domain knowledge, specifically Utilization Management and Specialty Benefit Management; experience with call center application workflows (required).
Strong problem solving and decision-making across functional details, technical details, and process flows.
Strong business analysis and business systems analysis to solve business problems with digital solutions.
Excellent written/verbal communication and interpersonal skills to bridge business and technical teams.
Ability to prioritize workload, manage multiple projects with critical timelines, and drive consensus among stakeholders.
Experience gathering requirements and performing root cause analysis.
Agile software development experience (testing background or technical writer experience / automated testing tools preferred).

Ability to manipulate/analyze data.
Experience with SQL and tools such as Jira, Jira Align, Aha!, and document/workflow tooling (e.g., DocuShare, Snagit, Daptiv).