About the role

Role Overview

The Product Owner is the liaison between market needs and solution delivery. You own the product backlog end-to-end, collaborating with engineering and UX to define work using clear requirements and leveraging AI tools to scale backlog creation and refinement.

Responsibilities

Own and prioritize the product backlog to ensure the team delivers highest-impact work
Write and maintain backlog artifacts: epics, user stories, and acceptance criteria
Use AI productivity tools (e.g., Claude, ChatPRD, Rovo/others) to produce and refine backlog materials efficiently
Plan release plans and set expectations for delivery of new functionality
Ensure delivered stories comply with Neumo’s Definition of Done
Collaborate cross-functionally with Engineering, UX, Marketing, Sales, and Customer Support for successful releases
Gather and validate requirements and feedback from customers and stakeholders
Partner with senior leadership on product strategy, updates, and milestones
Analyze market and competitive trends to inform product decisions
Ensure alignment between user needs, business goals, and technical capabilities
Facilitate Agile ceremonies (sprint planning, reviews, retrospectives)
Monitor and report on product performance, quality, and usage metrics

Requirements

2+ years of experience (Bachelor’s degree or equivalent experience)
2+ years working in Agile with understanding of SDLC phases
Preferably experience as a Product Owner or Business Analyst
Familiarity with Jira and/or Azure DevOps; Figma proficiency
Experience using AI productivity tools (e.g., Claude, ChatPRD, Copilot) for story creation and analysis
Understanding of technical solutions/components (APIs, middleware, services, SQL)
Ability to create epics, user stories, user journeys, wireframes, and diagrams
Strong written communication and ability to translate between technical and business audiences

Nice-to-Haves

Public sector or public-sector software experience (tax administration, short-term rental, revenue management)
Experience with additional AI tools and broader technical depth

About Neumo

Neumo is a GovTech company with decades of public sector expertise, supporting government services and helping state and local agencies. The company provides administrative and financial support solutions with a client-focused, responsive approach. Neumo has been recognized as a GovTech 100 company for multiple consecutive years.

Product Owner (Remote)

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