Product Owner - Claims

Role Overview

Product Owner for Claims supporting feature delivery and enhancements in a healthcare claims administration platform. You will translate business and stakeholder needs into clear, actionable user stories, work with engineering for timely delivery, and use AI-enabled tools to help with requirements and backlog management.

Responsibilities

• Backlog Ownership & Agile Execution
  • Own and manage the product backlog: define, prioritize, and align stories to sprint goals
  • Write epics, user stories, and acceptance criteria that are clear, testable, and customer-centric
  • Run backlog grooming and support sprint planning with the Scrum team
  • Participate in daily standups, sprint reviews, and retrospectives
  • Ensure stories meet the team’s definition of ready and definition of done before development/release
• Requirements Gathering & User Story Development
  • Collaborate with stakeholders and subject matter experts to gather and refine requirements
  • Use AI tools (where applicable) to assist in creating epics/themes/user stories
  • Perform gap analysis to ensure requirements are complete and feasible
  • Refine use cases, workflows, and functional documentation
• Cross-Functional Collaboration
  • Serve as primary contact for development teams during sprint execution
  • Partner with UX/UI to ensure stories align with design and usability goals
  • Support QA by clarifying acceptance criteria and reviewing test cases
  • Coordinate with other Product Owners to manage feature interdependencies
• Customer & Stakeholder Engagement
  • Capture requests, enhancements, and feedback in stakeholder meetings
  • Communicate backlog priorities, timelines, and sprint progress
  • Ensure delivered features meet customer/stakeholder expectations
• Healthcare Domain Support
  • Apply knowledge of healthcare claims workflows, billing terminology, and reimbursement processes
  • Support compliance with healthcare regulations (e.g., HIPAA, HITECH)
  • Translate complex healthcare requirements into understandable product features

Requirements

• 2+ years of product management experience (healthcare technology/claims preferred)
• 2+ years working with AI tools for product development, requirements engineering, or business analysis (preferred)
• Familiarity with Agile and Scrum
• Proficiency with Jira (or similar Agile tools) for backlog management
• Experience using AI-assisted tools for structuring requirements and analyzing user input (preferred but not required)
• Basic understanding of software development processes and technical constraints
• Collaboration tools experience (e.g., Confluence, Miro, Figma)
• Strong written/verbal communication and high attention to detail
• Ability to manage competing priorities and resolve blockers quickly in a fast-paced environment

Preferred Qualifications

• CSPO (Certified Scrum Product Owner) or similar Agile certification
• Understanding of healthcare data standards: HL7, FHIR, X12 EDI

Location / Work Setup

• Remote, US
• Full-time, permanent