Product Owner

Role Overview

The Product Owner at AMPS ensures business stakeholder needs are communicated and prioritized by the development team to deliver value in an Agile (Scrum) environment.

Responsibilities

• Act as the face of the products; take ownership and become a Subject Matter Expert (SME)
• Elicit and understand business processes, workflows, and needs to guide product direction
• Own day-to-day requirement management and prioritization decisions
• Create and maintain the product backlog and establish a product roadmap for tools and systems (P&L)
• Collaborate cross-departmentally to define project priority and business value
• Support the AMPS A–Z process for reliability and consistent value generation and how business interacts with engineering
• Document business requirements, process workflows, and use cases to enable high-quality software development
• Participate in Agile ceremonies and Scrum refinement sessions
• Create epics using established templates; ensure required project documentation is included
• Assign initial priority, project sizing, and business value
• Support production issue handling, including triage of production bugs
• Participate in story creation and assist with test case generation/testing strategy when required
• Approve technical solutions and set final project priority; define Sprint Goals
• Work with the Scrum team to assign stories to sprints
• Own UAT activities (kick-off, demos, and UAT sign-off)
• Support code releases and communicate progress at Sprint Start, UAT Start, and Production completion
• Work independently with a geographically distributed team; report to office when required

Requirements

• Bachelor’s degree minimum (or relevant experience in lieu)
• 3+ years executing Provider Contracts using varying methodologies
• 3+ years Network and Vendor Management experience
• 4+ years working with high-functioning software development teams
• 4+ years in an Agile environment
• 2+ years direct Business Analysis experience
• 2+ years using Structured Query Language (SQL)
• 2+ years experience with Web Portal and Mobile Application Development
• Working knowledge of:
  • Medical Claim Adjudication
  • Payment Integrity systems
  • Claim processes, medical bill review processes/outputs
  • Medical claim data, data flows, and processes
• Working knowledge of relational databases and data structures

Preferred

• Technical data flow and system analysis experience
• Experience with Business Intelligence reporting

Tools / Skills

• Jira and Confluence proficiency
• Strong written/verbal communication, organizational skills, and critical thinking/problem solving
• Ability to balance analysis with timely decisions and maintain high attention to detail