Product Owner

Role Overview

The Product Owner is the primary point of contact between stakeholders and business analysts supporting the development team. The role defines requirements and acceptance criteria, collaborates on features and user stories, manages the feature backlog, and ensures delivery aligns with the product vision and business objectives.

This is a remote role in the US.

Responsibilities

• Manage and maintain the product/feature backlog for readiness and priority.
• Collaborate with business analysts and the development team to build features according to specifications.
• Create epic-level work items with detailed acceptance criteria.
• Write high-level business requirements.
• Support knowledge transfer and ongoing requirement collaboration with the Business Analyst.
• Drive backlog refinement, incorporate stakeholder feedback, and adjust requirements as needed.
• Ensure the team focuses on work delivering the most value to business and customers.
• Monitor product performance, set KPIs, and ensure business goals are met (including on-time delivery).
• Identify risks and create contingency plans to review with Product Managers and stakeholders.
• Contribute to scope management decisions with Portfolio Leaders.
• Conduct demos, documentation, and support UX alignment for expected user experience.
• Participate in and manage user feedback sessions.
• Compile and communicate market research and product trends.

Requirements

• 4–7 years relevant experience, including 1–3 years product owner/management experience.
• Bachelor’s degree or equivalent experience.
• Experience with complex software systems (multi-tasking, real-time, highly available) and relational databases.
• Experience working in small, focused teams.
• Ability to define and manage complex process/product issues using independent judgment.
• Experience writing technical functional specifications.
• Strong project management, analytical, and interpersonal communication skills.
• Experience in healthcare industry is required.
• Agile methodologies experience.
• Deep understanding of customer needs and business goals.

Nice-to-haves (Preferred)

• Experience with complex software solutions across multiple generations of product, preferably agent-based solutions.