Product Owner, AI

Role overview

McGraw Hill Higher Education is seeking a Product Owner, AI for its Platform & Product Delivery team. The role is accountable for the success of AI-driven platform builds delivered to market and will help shape the future of platform strategy for the higher education market.

Responsibilities

• Drive AI product strategy and innovation: define product vision, create business cases, and build roadmaps that maximize customer value and revenue opportunities.
• Lead market and user research to understand customer needs, the competitive landscape, and emerging trends.
• Oversee AI technology partnerships by evaluating, selecting, and managing vendors aligned to platform strategy, integration needs, cost optimization, and ethical AI principles.
• Guide implementation of AI features such as:
  • Adaptive learning
  • Personalization
  • Recommendations
  • Collaborate with data science teams to refine models and enhance outcomes.
• Ensure ethical and measurable AI adoption by defining success metrics (e.g., model performance, ROI, user adoption), monitoring real-world performance, and safeguarding fairness, transparency, and privacy.
• Align cross-functional stakeholders (Engineering, Data Science, Product, Design, GTM) to deliver AI experiences and support go-to-market execution.

Requirements

• 5–7 years of experience in product management (or related) with a focus on AI-driven products and features.
• Working knowledge of LLM frameworks/tools, including one or more of:
  • LangChain
  • Semantic Kernel
  • LlamaIndex
• Understanding of NLP, machine learning, and deep learning principles.
• Knowledge of AI ethics, bias mitigation, and responsible AI development.
• Bachelor’s degree (advanced degree preferred).

Preferred / nice-to-have

• Advanced degree preferred.

Logistics

• Remote (United States) for applicants authorized to work in the U.S.
• Travel: 10–20% throughout the year.