About the role

Role Overview

Product Operations and Strategy Manager (hands-on)

You will help shape and scale payments and fintech product delivery by turning data into practical operational improvements. The role sits at the intersection of product strategy and day-to-day execution, partnering with product, engineering, compliance, and business stakeholders to reduce friction and accelerate launch timelines.

Responsibilities

Process & Workflow Optimization
- Identify process gaps and operational inefficiencies; design scalable solutions early.
- Create structured decision-making mechanisms (e.g., RACI models, decision logs, prioritization frameworks).
- Build and refine operational frameworks from ideation through launch and iteration.
Cross-Functional Collaboration & GTM Strategy
- Act as connective tissue between strategy and execution, embedding regulatory/compliance/risk considerations into workflows.
- Own launch-readiness end-to-end: coordinate workstreams, track dependencies, surface risks.
- Support strategic planning for new product initiatives and perform market/competitive analysis.
Data-Driven Performance & Analysis
- Translate metrics into actionable solutions that remove delivery friction.
- Drive continuous improvement via structured analysis, hypothesis-driven experimentation, and post-launch retrospectives.
- Build and maintain dashboards/reporting for product operations health, launch pipelines, and KPIs.
- Maintain centralized feedback loops from customers, sales, and support to inform the roadmap.
Tooling & Team Enablement
- Own, configure, and optimize the product/engineering tool stack (e.g., Jira, Notion, Confluence).
- Maintain a centralized knowledge repository (FAQs, release notes, best practices).

Requirements

5+ years in Product Operations, Product Management, Strategy Consulting, or a highly operational cross-functional role (preferably in fintech/payments or a high-growth tech environment).
Strong ability to turn complex data into actionable decisions and measure product performance.
Excellent communication skills; able to influence stakeholders without direct authority.
Experience balancing rapid product innovation with regulatory requirements.
Familiarity with Agile/Scrum and enterprise product management tooling.
Ability to work effectively in a remote environment (collaboration implied).

Nice-to-Haves

Deep domain familiarity with modern payments and fintech products.
Experience building scalable operational frameworks and launch readiness processes across multiple teams.

About Salt

Salt is a fast-growing fintech and payments company focused on reinventing how commerce works in the digital economy. The company powers partners to deliver new ways for consumers to interact with modern financial products, scaling and diversifying its offerings globally.