Product Manager, Wallet

Role Overview

You will join Airbnb’s Wallet team as a Product Manager, Wallet, helping define and deliver the product vision for Wallet — Airbnb’s new financial hub for guests. Wallet brings together payment methods, stored value, credits, and spending features into a trusted experience guests return to between trips (not just at checkout).

Responsibilities

• Own end-to-end product vision, strategy, and roadmap for Wallet, from the core hub experience to integration with Payments and Checkout.
• Build and evolve the core Wallet capabilities:
  • Payment method management
  • Spending power visibility (credits, stored value, refunds)
  • Personalized financial communication
• Drive engagement on Wallet surfaces during and between trips to improve revisitation and value perception.
• Partner with Payments Engineering to expand payment methods and financial capabilities across global markets.
• Collaborate with platform product managers on shared infrastructure; decide when to own vs. collaborate vs. hand off capability work.
• Work with Checkout to reduce booking friction by improving payment setup.
• Design and run A/B tests to optimize conversion and engagement; translate results into product decisions.
• Partner with Design to deliver guest-facing financial experiences that feel delightful and trustworthy.
• Coordinate with Trust & Safety, Fraud, and Finance to ensure payment flows are secure and compliant globally.
• Set measurable OKRs and align cross-functionally, including with executives and Legal.

Requirements

• 8+ years of product management experience.
• Deep experience building consumer financial products, specifically wallets, stored value, or digital financial products.
• Strong understanding of the payments ecosystem.
• Ability to apply checkout and conversion instincts to reduce friction at booking.

Success Metrics (How you’ll be evaluated)

• Guests proactively managing their financial relationship with Airbnb.
• Higher credits and stored value utilization.
• Wallet becoming the platform for future guest financial products.