Product Manager, Tickets

Role Overview

You will join Airbnb’s Product Marketing & Management organization to lead product roadmaps and launches for Airbnb Tickets. Tickets is a fast-growing business across attractions, tours, and live events—where you’ll help define the category and shape the guest experience, supply, and go-to-market narrative.

Key Responsibilities

• Own product vision, strategy, and roadmap for Airbnb Tickets.
• Synthesize guest, host, and partner feedback into product features, positioning, and launches.
• Develop public-facing messaging and narrative for Tickets; land the value proposition with guests, supply partners, and media.
• Align cross-functional teams (PM, marketing, communications, engineering, design, operations, data science).
• Build and scale partnerships with attractions operators, tour providers, and live event suppliers (both supply and demand).
• Ensure storefront health and high quality across ticket listings.
• Lead prioritization and judgment to maximize user and business impact across the product lifecycle.

Your Expertise / Requirements

• 10+ years of experience in product management and/or product marketing.
• Demonstrated ability to create product messaging, positioning, and deliver it to customers and the media.
• Subject matter expertise, ideally in ticketing, travel, events, or marketplace businesses.
• Experience with ticketing marketplaces, including hands-on work with operator/supply tools.
• Familiarity with ticketing APIs and integrations, such as reservation/distribution systems, connectivity platforms, and barcode/QR validation.
• Strong requirements gathering and documentation skills to turn ambiguous problems into clear specs.
• Knowledge of backend ticketing data modeling (ticket types, fare/price classes, entitlements, inventory relationships).
• Experience with inventory and availability modeling (capacity, time slots, holds, real-time availability).
• Ability to build compelling customer-focused stories and partner with marketing/communications to execute.

Nice-to-Haves

• Excitement to help stand up a new business from the ground up (Tickets is still emerging).