Product Manager

Role: Product Manager

Own product delivery across complex Higher Education engagements as part of a cross-functional delivery team.

What you’ll do

• Backlog & delivery ownership: Manage the product backlog, ensuring work is clearly defined, prioritized, and aligned to business outcomes.
• Requirements translation: Convert business needs and stakeholder requests into requirements, user stories, and acceptance criteria.
• Partner with teams: Work with engineering and design to ensure requirements are understood and delivered with quality.
• Agile execution: Facilitate sprint planning, backlog refinement, and day-to-day sprint execution.
• Delivery hygiene: Identify/manage dependencies, risks, and scope changes throughout the delivery lifecycle.
• Continuous improvement: Use data, user feedback, and team insights to improve the product.
• AI-forward tooling: Use tools like Claude to accelerate documentation, research, and analysis.

Collaboration & communication

• Build trusted relationships with client stakeholders.
• Communicate progress, risks, and tradeoffs to both technical and non-technical audiences.
• Facilitate working sessions, requirement discussions, and decision-making forums.

Leadership & influence

• Own the outcome of the work (what gets shipped), not just individual tickets.
• Frame requests in terms of user and business outcomes.
• Support a reliable, high-performing team environment through clarity and good judgment.

What you’ll bring

• 3+ years of product management / product ownership experience.
• Experience in Higher Education with platforms such as Colleague ERP, SIS, and LMS.
• Strong understanding of Agile product ownership and delivery practices.
• Proven ability to write requirements, user stories, and acceptance criteria for cross-functional teams.
• Experience working directly with clients/external stakeholders.
• Strong communication skills.

Nice to haves

• AI-forward mindset and comfort applying AI tools to product work (e.g., Claude).