Product Manager

Role Overview

Product Manager (Remote) responsible for defining, executing, and continuously improving products that deliver measurable business value and exceptional customer experiences. Partner closely with engineering, design/UX, business stakeholders, and operations to drive products from concept to launch and ongoing optimization.

Key Responsibilities

• Product Strategy & Vision
  • Define and communicate product vision, strategy, and roadmap aligned to organizational goals.
  • Identify innovation, growth, and operational efficiency opportunities.
  • Evaluate market trends, competitive landscape, and emerging technologies.
• Customer & Market Insights
  • Gather/analyze customer feedback, user research, and operational data.
  • Translate customer needs into product solutions.
  • Conduct market and competitive analysis to inform decisions.
• Product Planning & Execution
  • Maintain a prioritized product backlog.
  • Define product requirements, user stories, and acceptance criteria.
  • Partner with engineering to deliver high-quality solutions.
  • Participate in Agile planning, reviews, and retrospectives; monitor progress and delivery risks.
• Cross-Functional Leadership
  • Collaborate with engineering, UX/UI, operations, analytics, compliance, and business teams.
  • Facilitate alignment across stakeholders with competing priorities.
  • Communicate product status, risks, and outcomes to leadership.
• Product Performance & Continuous Improvement
  • Define and monitor KPIs and success metrics.
  • Analyze performance to identify optimization opportunities and refine roadmap priorities.
  • Support launches, adoption strategies, and change management.

OKRs / Product Focus

• Define and monitor progress against OKRs for Commercial Claim Adjudication & Payment Products.

Required Qualifications

• Bachelor’s degree in Business, Technology, Engineering, or related field.
• 5+ years in Product Management / Product Ownership (or related).
• Experience in Agile product development.
• Strong analytical, problem-solving, and decision-making skills.
• Experience managing and prioritizing product backlogs.
• Excellent communication and stakeholder management; ability to influence without direct authority.
• Growth mindset and strong execution/delivery skills.

Preferred Qualifications

• Healthcare product experience, including claim platforms or enterprise technology.
• Knowledge of product analytics and experimentation.
• Roadmap planning and portfolio management experience.
• Tooling familiarity: Jira, Confluence, Azure DevOps, Miro (or similar).
• Product management certifications (e.g., Pragmatic, SAFe, Certified Product Manager).

Success Measures

• Achievement of product/business outcomes and roadmap commitments.
• Customer satisfaction and adoption metrics.
• Increased operational efficiency and business value.
• Strong stakeholder engagement and continuous product performance improvement.