Product Manager I - Claims Management

Role overview

Product Manager I - Claims Management (Remote, USA-based)

Own the strategy, roadmap, and execution for Snapsheet’s Claims Management product area. You’ll lead a product used by thousands of customers each week and work closely with engineering, design, customer service, and leadership to gather insights and deliver measurable improvements.

Responsibilities

• Identify customer needs using internal/external sources, customer interviews, surveys, and behavioral/data analysis
• Categorize business problems and conduct competitive research to inform design and solutioning
• Craft and maintain the product backlog
• Partner with design and engineering to define, groom, and execute epics & features delivering customer value
• Capture problems in user stories and ensure releases/epics are clearly communicated and adopted
• Negotiate acceptance criteria and balance scope now vs. later
• Provide strong evidence and rationale for decisions
• Coordinate with fellow product managers to align processes and ways of working
• Use data, analytics, and customer feedback to drive decisions, features, and UX improvements
• Collaborate across Leadership, Engineering, Design, Strategy, and Implementation to drive initiatives

Requirements

• 3–5+ years of experience in product management (B2B/SaaS/Web)
• Demonstrated success leading substantial parts of product management: opportunities, roadmap, business cases, execution, and measurement
• Data-driven approach to scope and priority management
• Strong communication and organization skills
• Working knowledge of Jira, PivotalTracker, Trello, or similar PM tools
• Insurtech / P&C insurance product experience (demonstrated) is required; an additional plus for further experience in the space

Nice to have

• Additional experience in the P&C insurance space