Product Manager - Fulfillment (Freelance)

About the role

<div class="content-intro"><p><strong>About Mirakl:</strong></p> <p>Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.<br><br>Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).<br><br>With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.</p> <p>For more information: <a href="http://www.mirakl.com">www.mirakl.com</a>.</p> <p><strong>Mirakl in Numbers:</strong></p> <ul> <li>🗓️ Founded in 2012 | Member of French Tech Next40</li> <li>👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo</li> <li>🇫🇷 350+ Mirakl Tech teams members mainly based in France</li> <li>⚙️ 5 Saas Solutions</li> </ul> <p><strong>Our Values:</strong></p> <p>Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.</p> <p>Our 5 values guide how we collaborate:</p> <ul> <li>💡<strong> Work Hard Together:</strong> Teamwork and collaboration are the foundation of our success</li> <li>🏆 <strong>Get Things Done: </strong> We prioritize action and efficiency for impactful results</li> <li>🚀 <strong>Go Above &amp; Beyond:</strong> We tackle challenges proactively and always aim for excellence</li> <li>🎓 <strong>Succeed Through Expertise:</strong> Knowledge sharing and continuous learning are core to our culture</li> <li>🤝 <strong>Satisfy &amp; Empower Clients:</strong> We're committed to our clients' success</li> </ul></div><h3><strong>1. The Team You'll Join</strong></h3> <p>You'll be part of our Fulfillment Product team. The current squad consists of <strong>7 people</strong> based in Paris and Bordeaux. Together, you'll be shaping and delivering the core fulfillment experience for Mirakl's marketplace platform — from order routing to last-mile delivery innovation.<br><br><em>This role is a fixed-term position for 12 months (open to freelance), which requires to be based 4 days a week in our Paris or Bordeaux Office. </em></p> <h3><strong>2. Your Impact</strong></h3> <ol> <li>Own the roadmap and backlog for the Order &amp; Dropship pillar end-to-end: prioritize ruthlessly, groom one quarter ahead, and maintain a clear 6-month roadmap with a 12-month innovation horizon ;</li> <li>Lead the Dropship replatforming of strategic US accounts delivering key capabilities including Shipping Labels (paid feature) and SCAC Codes as foundational infrastructure for carrier tracking ;</li> <li>Drive the Delivery Experience roadmap : automating workflows, improving shipment visibility, unlocking access to competitive carrier rates, and delivering warehouse-level delivery promise features ;</li> <li>Collaborate cross-functionally with Engineering, Sales, Customer Success, and Marketing to capture market signals, align on priorities, and bring new features successfully to market ; </li> </ol> <p>Actively contribute to Mirakl's PM community by championing AI-powered methods and tools ;<br><br></p> <h3><strong>3. What you'll bring to the role</strong></h3> <p><strong>Experience:</strong></p> <ul> <li>6–9 years of experience in product management, with full autonomy on roadmap, backlog, prioritization, and stakeholder management</li> <li>Proven track record in order management, e-commerce, or marketplace environments</li> <li>Experience in fulfillment, logistics, or dropship is a strong plus</li> <li>Background in B2B SaaS is a plus</li> </ul> <p><strong>Skills:</strong></p> <ul> <li>Ability to make tough prioritization calls and say no when needed </li> <li>Strong product vision with a genuine drive to innovate on your scope</li> <li>Hands-on approach to AI: not just curious, but eager to ship AI-powered solutions in production</li> <li>Excellent communication skills to align diverse stakeholders across technical and business functions</li> <li>Fluency in French and English to operate effectively across global teams</li> </ul> <h3><strong>4. Tech Stack</strong></h3> <p>Experience with:</p> <ul> <li><strong>Jira</strong> – sprint and backlog management</li> <li><strong>ProductBoard</strong> – roadmap and prioritization</li> <li>AI Tools</li> </ul> <h3><strong>5. Languages</strong></h3> <ul> <li>French: fluent </li> <li>English: fluent</li> </ul> <h3><strong>6. Our Hiring Process</strong></h3> <p>We warmly encourage you to apply to any of our roles, even if you think you're not an exact match.</p> <p>Please click the "Apply" button to submit your application, this helps us make the best possible assessment and get back to you as quickly as possible.</p> <ol> <li><em>TA Screen (45’) with Mathilde, Talent Acquisition Specialist </em></li> <li><em>Hiring Manager Interview (1h) with Melody, Group PM &amp; Julien, Senior PM</em></li> <li><em>STAR Interview (1h) with Baptiste, Senior Engineering Manager &amp; Quentin, Software Engineer </em></li> </ol><div class="content-conclusion"><p><em>We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.</em></p> <p><em>As part of our recruitment process, Mirakl processes your personal data to review and