About the role

Role Overview

The Product Manager shapes the future of mental and behavioral healthcare by delivering innovative, user-centered products. You will own the lifecycle of medium-scale products and features, driving both product strategy and execution in a fast-evolving, AI-enabled market.

Responsibilities

Own the end-to-end lifecycle of medium-scale products/features: from discovery through delivery and continuous optimization.
Define and communicate a clear product vision and roadmap aligned to customer needs, business priorities, and market opportunities.
Translate complex problems into actionable product requirements for engineering, design, and cross-functional teams.
Partner with engineering, design, data, and go-to-market teams to deliver high-quality product experiences.
Use qualitative & quantitative data, user research, and market insights to make decisions and prioritize.
Drive integration of AI-driven capabilities into the product experience.
Measure and improve performance using metrics and feedback loops.
Advocate for the customer by understanding user needs, pain points, and workflows, especially in mental/behavioral healthcare.
Monitor industry trends, competitive landscape, and emerging technologies to keep products differentiated.

Requirements

Bachelor’s degree or equivalent experience.
3+ years of product management experience managing lifecycle for small to medium-scale products.
Strong ability to balance strategic thinking with tactical execution.
Proven use of data, research, and customer insights to inform product decisions.
Familiarity with (or strong interest in) AI/ML-driven product capabilities.
Excellent cross-functional collaboration; can influence without authority.
Strong communication skills to turn complex ideas into clear, actionable outputs.
Thrives in a fast-paced environment with changing priorities.
Customer-first mindset with a passion for improving lives, especially in mental/behavioral healthcare.

Nice to Have

Experience directly integrating AI/ML capabilities into customer-facing product experiences (implied by interest/familiarity requirement).

About Ensora Health

Ensora Health provides software and services for mental and behavioral health therapists, supporting large numbers of individual providers and practices. Its offerings include AI-enabled products across practice management, electronic medical records, e-prescribing, and billing to reduce administrative burden and improve care coordination.