Product Manager

Role Overview

DMI is seeking a Product Manager (Technical Lead) to drive delivery of a School-Based Services Electronic Health Record (EHR) system for a state client. This is a hands-on, delivery-oriented role combining product leadership, technical oversight, and stakeholder coordination across state agencies, vendors, and implementation teams in a hybrid Agile environment.

Responsibilities

Product & Technical Leadership

• Serve as technical lead for the EHR product across design, build, test, and deployment.
• Translate business needs into technically feasible product direction and solution options.
• Provide direction on infrastructure, platform decisions, and system architecture.
• Maintain solution quality and alignment to project objectives and standards.

Stakeholder & Vendor Management

• Coordinate with stakeholders including DVHA, Agency of Digital Services (ADS), Agency of Education (AOE), school districts (LEAs), and EHR vendors.
• Act as a central point of contact for technical questions and issue resolution.
• Partner with project management, business leads, and procurement to monitor vendor performance.
• Facilitate collaboration between state teams, SMEs, and implementation leads.

EHR Implementation & Delivery

• Lead and oversee data migration and system integrations/interfaces with external systems.
• Ensure structured release management and multi-cohort go-live planning.
• Support documentation, training materials, and organizational readiness.
• Identify and resolve technical blockers, risks, and dependencies.

Agile Product Execution

• Drive and refine Agile/hybrid delivery practices.
• Provide technical input into backlog prioritization, sizing, and complexity assessment.
• Participate in sprint activities, retrospectives, and continuous improvement.

Strategic & Analytical Contribution

• Research industry trends, EHR best practices, and market capabilities.
• Evaluate vendor solutions and support technology selection and module implementation decisions.
• Communicate technical debt, risks, and trade-offs to executive stakeholders.

Requirements

• 8–12+ years in Product Management / Technical Product Management / Technology Delivery.
• Proven experience leading EHR/EMR or healthcare IT implementations (public sector preferred).
• Success in large-scale system implementations.
• Experience managing vendor-driven delivery environments.

Additional Required/Preferred Knowledge

• Experience with state Medicaid, public health, or education systems.
• Familiarity with HIPAA and health data compliance.
• Background in multi-organization implementations (state + vendor + local e\n