About the role

Role Overview

Product Manager, Client Experience (remote-first; Austin preferred)

Own the end-to-end client-facing product surfaces for ClearJet, including PLG (product-led growth), onboarding, and shipment visibility/tracking. This role is highly ownership-focused from day one and involves designing the experience yourself, using AI tools to move quickly.

Responsibilities

Own client-facing experience: self-serve signup, onboarding, and shipment visibility/tracking
Own design for these surfaces, turning product intent into shippable specs and prototypes
Use AI tools to design and spec quickly
Translate customer and business needs into clear specs and prototypes engineering can build
Ship weekly in tight collaboration with engineering and iterate using real usage data
Act as a clear, reliable voice for Client and Sales teams on what is shipping and what is changing

Requirements

2–3+ years of PM, design, or related experience
Strong product sense (more important than years)
Real design instinct and comfort using AI tools to design and specify without a dedicated designer
Bias toward speed and ambiguity over rigid process
Plain-language communication, especially with non-technical client-facing stakeholders

Nice-to-Haves

Not explicitly stated.

About ClearJet

ClearJet is a Series B parcel logistics company focused on helping customers move packages faster and cheaper by leveraging underutilized capacity in existing shipping networks. The company operates in the logistics and shipping industry and builds product experiences for client-facing parcel workflows.