Product Manager

Role overview

CADchat is hiring a Head of Product / Product Manager to own product strategy and drive outcomes that make CADchat indispensable for its customers. This is a fully remote, hands-on leadership role reporting to the CEO.

Responsibilities

• Product Strategy & Direction
  • Define target users, jobs-to-be-done, positioning, and the “why now” behind priorities.
  • Own prioritization and roadmap; make hard tradeoffs and stay focused on outcomes.
• Continuous Discovery Leadership
  • Talk to customers weekly and observe real workflows.
  • Lead discovery across internal stakeholders and key partners to identify needs and opportunities.
• End-to-End Ownership
  • Drive product direction from discovery through decision, delivery, and iteration.
  • Define what “great” looks like, validate with users, and drive it into the product with high craft and speed.
• Cross-Functional Alignment
  • Partner closely with CEO, design, engineering, and go-to-market to ensure solutions are usable, valuable, and sellable.
  • Avoid becoming a feature factory; keep work aligned to strategy.
• Artifact Creation & Communication
  • Write problem briefs, PRDs, user stories, success metrics, and decision logs.
  • Communicate clearly in written, verbal, and visual formats.
• User-Focused Product Development
  • Build processes for engaging directly with users and turning feedback into decisions.
  • Partner with design on intuitive, learnable, fast workflows for real engineering teams.
• Product Operations & Metrics
  • Instrument the product, define funnels, monitor adoption/retention, run experiments, and iterate.
  • Use sales/support/CS feedback loops to translate objections and friction into improvements.
• Cadence & Systems
  • Establish operating rhythm: weekly discovery, roadmap reviews, metric reviews, and launch retros.

Requirements

• Outcome-driven product leadership; can lead product direction end-to-end.
• Strong qualitative research instincts; extracts insight from customer reality.
• Clear writing and structural thinking; frames problems crisply and makes explicit tradeoffs.
• High UX craft bar; strong usability/workflow design for complex B2B tools.
• Comfort with ambiguity; creates clarity without rigid process.
• Strong cross-functional partnership without politics.
• Hands-on leadership (first/core PM style; no large team).
• Excellent communication skills (written, verbal, visual), especially under uncertainty.
• Evidence-based decision-making; adjusts quickly when evidence changes.

Nice-to-haves / Preferred

• Experience with CAD, PLM, or manufacturing workflows.
• Experience with highly technical B2B collaboration products.
• Background in early-stage or scaling organizations where building structure mattered.
• Ability to sketch concepts or contribute visually to product discussions.