Product & Experience Designer

Product & Experience Designer

Accompany Health is seeking a Product & Experience Designer to shape end-to-end product and service experiences in a fast-paced startup environment. The role emphasizes generalist ownership across discovery, design, delivery, brand experience, design systems, and AI-enabled ways of working.

Responsibilities

Product Design

• Lead end-to-end design for product initiatives from discovery through launch across web and mobile
• Translate user and business problems into clear workflows and interfaces
• Create interactive prototypes and polished visual designs
• Partner with Product, Engineering, and Operations to balance user needs, technical constraints, and business goals
• Conduct interviews and usability testing to evaluate and refine design decisions

Experience & Service Design

• Map end-to-end user experiences and identify friction points across digital products and workflows
• Facilitate cross-functional workshops to uncover opportunities for improvement
• Design solutions that improve both user experience and operational efficiency

Brand & Marketing Design

• Support engagement campaigns and key initiatives through marketing and visual design
• Maintain cohesion across product experiences and brand expression
• Contribute to evolving the visual identity as the company scales

Design Systems & Implementation

• Develop and maintain shared design patterns and components
• Work with engineering to ensure consistency and scalability
• Champion accessibility and usability best practices

AI-Enabled Design

• Use AI tools to rapidly explore concepts, generate design alternatives, and iterate more efficiently
• Work with engineering to integrate AI-assisted workflows that accelerate design-to-production
• Evaluate and adopt emerging AI tools to improve design quality and team productivity

Collaboration & Communication

• Own design decisions and explain rationale grounded in research and data
• Educate stakeholders on design approaches and outcomes