Product Designer, Internal Tools

Role: Product Designer, Internal Tools

Design and improve internal products used by Stripe employees, with a focus on complex workflows, dense information, and scalable knowledge sharing.

What you’ll do

• Own end-to-end design for a portfolio of internal tools, from discovery and problem framing through interaction design, prototyping, and implementation support.
• Partner with engineers and PMs to define requirements and translate them into clear, usable design solutions.
• Conduct lightweight research and usability sessions with internal users to validate decisions and uncover unmet needs.
• Help create a consistent design language across internal tools by working with the Stripe design system and the Sail Design team.
• Make thoughtful design trade-offs: balance deep craft with pragmatic shipping.
• Raise the bar for internal product design by advocating for users who may be underserved vs. customer-facing experiences.

Design focus areas

• Developer Productivity: ensure every engineer has the tools to be productive.
• Collaboration: knowledge discovery and communication at scale.

Who you are (minimum requirements)

• 5+ years of product design experience with a portfolio showing strong UX thinking, visual craft, and comfort navigating ambiguity.
• Experience designing complex/data-heavy workflows (internal tools, developer tools, ops platforms, etc.).
• Comfortable covering the full design process (discovery, problem brief, design/prototype, and shipping).
• Strong systems thinking: identify patterns, reusable components, and structural solutions.
• Collaborative communicator: share work early, give/receive feedback, and align stakeholders.
• Proficient in Figma and comfortable working within/alongside a design system.

Preferred qualifications

• Experience designing internal/enterprise tooling.
• Contributions to a design system or close work with a design systems team.
• Comfort with information architecture challenges (navigation, search, content modeling).
• Interest/background in developer tooling, ops platforms, or workflow automation.

Work model (hybrid)

• The role is either office-based or remote, for people located 35+ miles (56+ km) from a Stripe office.
• Office-assigned employees spend at least 50% of time monthly in the local office or with users.