Product Designer | Growth

Role overview

Product Designer (Growth) on the Growth team at 8am, focused on designing experiences that help customers discover value, adopt core capabilities, and expand usage. The role supports customer acquisition, onboarding, engagement, retention, and revenue growth in a complex B2B fintech product.

Responsibilities

• Design and iterate on experiences supporting the growth lifecycle: acquisition, activation, onboarding, engagement, retention, and expansion.
• Own growth-focused problem areas, including:
  • first-time user experiences
  • feature discovery
  • in-product education and training modules
  • upsell flows
• Translate growth hypotheses and product strategy into user-centered solutions that are measurable and impactful.
• Partner with Product and Growth stakeholders to define success metrics and evaluate the effectiveness of shipped work.
• Collaborate closely with Product Managers and Engineers to frame problems, explore solutions, align on design decisions, and ensure high-quality implementation.
• Work with a Senior Product Designer to align on approach, receive feedback, and improve craft while maintaining ownership.
• Participate in cross-functional discussions, including tradeoffs and prioritization.

Requirements / what you should bring

• Comfortable operating in ambiguity.
• Ability to connect user needs with business outcomes.
• Experience designing for growth within complex, professional products.
• Strong understanding of professional users, including motivations and workflows in B2B / B2B2C contexts.
• Use research inputs, customer feedback, and product data to guide design decisions.
• Ability to design intuitive, trustworthy experiences suited for high-stakes, workflow-driven environments.
• Deliver quality outputs across the design lifecycle: user flows, wireframes, prototypes, and polished UI.
• Clearly communicate design rationale and tradeoffs.

Preferred qualifications

• Experience designing in partnership with Growth, Marketing, or Revenue teams.