Product Designer

Role Overview

As a Product Designer at BetterHelp, you’ll own and drive end-to-end design for critical product features. You’ll work autonomously on complex problems and partner closely with PMs, engineers, data scientists, and researchers to shape high-impact user experiences.

Responsibilities

• Design end-to-end experiences from discovery to user flows, wireframes, and production-quality UI in Figma
• Proactively identify UI/UX inconsistencies and experience gaps, and propose scalable solutions
• Create detailed design specifications and partner with engineering through implementation and QA
• Collaborate cross-functionally with Product, Engineering, Data, and Research to define problems and align on outcomes
• Evaluate shipped designs using quantitative metrics (experiments, analytics) and qualitative insights
• Contribute to org-wide design quality via critiques, design reviews, and pattern evolution
• Influence product strategy by synthesizing insights and highlighting UX improvement and product innovation opportunities

Requirements

• 3+ years of professional product design experience in consumer-facing digital products
• Strong portfolio showing research-driven design, UI/UX craft, and measurable product impact
• Expertise in advanced user flows, prototyping, and high-fidelity UI in Figma
• Ability to think strategically while executing with detail, clarity, and speed
• Experience partnering with PMs and engineers on complex feature delivery
• Strong communication and storytelling skills

Remote / Location Notes

• Remote-friendly: candidates in any time zone are welcome
• Company operates on PST
• Travel to the San Jose, CA office up to three times per year, plus one company-wide offsite
• Travel expenses covered; accommodations available if travel isn’t possible