About the role

Role: Product Designer (Contractor)

Type: 3-month 1099 contractor (remote)

Reporting Line

Reports to Sr. VP, Product Management

What You’ll Do

Own the end-to-end user experience for Aptarro’s denial prevention platform
Design complex clinical and operational workflows, including:
- How providers review denial patterns
- How they act on recommendations
- How they implement prevention rules
- How outcomes are monitored
Create:
- Wireframes, user flows, prototypes, and high-fidelity designs
- Designs that balance usability with clinical/operational complexity
Conduct user research independently (and synthesize findings), including:
- Interviews
- Usability testing
- Feedback synthesis to validate and improve design decisions
Design data visualizations for non-technical users to communicate denial patterns and actionable insights
Work embedded with Product and Engineering in an agile environment to iteratively deliver and refine solutions
Translate ambiguous requirements into user-centered designs with clear rationale

What You Bring

3+ years experience as a Product Designer in B2B SaaS or healthcare environments
Portfolio demonstrating complex workflow design and data visualization (ideally operational or analytics-driven products)
Demonstrated experience conducting user research independently
Ability to move from concept to high-fidelity prototypes
Strong collaboration with engineers and product managers in agile teams
Comfortable working with ambiguity and limited design infrastructure

Preferred Skills & Attributes

Experience designing healthcare/RCM/clinical decision support products
Familiarity with denial management, claims workflows, or payer operations
Systems thinking to design individual screens with the full workflow in mind
Strong communication and storytelling to present/defend design decisions

About Aptarro

Aptarro builds Revenue Cycle Management (RCM) solutions that help healthcare providers get paid accurately and on time. Its denial prevention platform reduces denials, supports compliance, and integrates with EHRs, practice management, and hospital information systems to simplify complex billing, coding, and compliance workflows.

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