About the role

Process Product Owner Manager

Bridge the gap between business users and technologists to drive product development and continuous improvement for SpeedX’s Order to Cash and B2C last-mile parcel logistics processes.

Responsibilities

Define and scope complex system projects and facilitate communication between business leaders, OPS, and IT.
Consult with users and clients to resolve complex system issues by evaluating business processes, systems, and industry standards; recommend solutions.
Support internal process changes from requirements through implementation, providing input based on detailed analysis.
Define standard functional process flows with business clients; provide user and operational support.
Identify and communicate risks and impacts, considering business implications across functional teams and technology applications.
Own end-to-end process strategy across engineering, operations, and business leads; define SOP and make high-impact delivery trade-offs.
Create process lifecycle documentation, including:
- Product roadmap
- Business requirements
- End-to-end process diagrams
- Functional specifications
Drive Order to Cash process development through requirements, design, implementation, and continuous improvement.
Advocate for customer and operations needs when working with functional representatives/SMEs.
Analyze and interpret data to drive decisions and influence stakeholders.
Mentor and guide front-line staff and team members as needed.

Requirements

8+ years of experience in Product/Finance Management within B2C last mile.
Deep expertise in the parcel shipment lifecycle, including:
- order creation
- shipment handling
- billing
- invoicing
- revenue recognition
Strong analytical skills using metrics to measure outcomes and influence stakeholders.

Nice to Haves

Experience with software implementations in finance operations.
Certified Agile or Scrum Product Owner.
Proficiency with Visio and Notion.

Location / Remote Policy

Remote, with the expectation to be based in Los Angeles, CA, Chicago, IL, or Miami, FL.

About SpeedX

SpeedX operates in the B2C parcel logistics space, focusing on last-mile delivery processes. The company builds and optimizes operations and finance workflows across the “Order to Cash” lifecycle to improve business performance.

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